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Frequently asked questions

What does NerdWallet do?

At NerdWallet, our mission is to provide clarity for all of life's financial decisions. We do this through financial education and empowerment, helping you to make the smartest choices when it comes to improving your credit score, tracking your spending, choosing the best credit card, and more. See our About Us page for more information.

If you’re still not sure what card to get, feel free to contact us directly, and our team of experts can help. Please include your credit score, the type of card you’re looking for (cash-back, travel, balance transfer, etc.), and any other relevant details in your response so that we can give the best possible recommendation.

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I have a personal finance question. Where can I find advice?

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I've reviewed my credit report and found some incorrect information. How do I dispute it?

NerdWallet employees are not able to update the information on your credit report directly, but you can dispute inaccuracies with TransUnion, our credit score partner. Their Dispute Your Credit page is a great place to start.

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I'm having trouble linking my bank account. What steps should I take?

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