If you would like to request deletion of your personal information or deactivate your account, please fill out the Privacy Support Form. Submitting this form handles both data deletion requests and account deactivation in a single action. You will receive a response within 10 days confirming whether your request has been successfully completed.
Can't complete verification?
If you are unable to complete MFA verification or do not have access to a valid contact method on file, you can still submit the Privacy Support Form. A human teammate will review and process your request manually within the same 10-day window.
About data retention
We do not automatically delete your information upon deactivation of your account. Although your deactivated status is reflected promptly in our user databases, per our Privacy Policy and Terms of Use, we may retain the information you submitted for a variety of purposes, including legal compliance, backups and archiving, prevention of fraud and abuse, and analytics. Submitting the Privacy Support Form initiates a formal deletion review.
Opting out of third-party advertising
If you want to opt out of third-party interest-based advertising (a separate action from data deletion), you can do so through the following:
Visit privacyrights.info to opt out from sales of personal information by businesses participating in the DAA's CCPA Opt-Out Tool.
Visit myaccount.google.com/data-and-personalization, scroll to "Ad personalization", click "Go to ad settings", and toggle "Ad personalization" to OFF.
Follow the instructions in the "Third-Party Web Beacons and Third-Party Buttons" section of the NerdWallet Privacy Policy to opt out of cookie-related data collection.