Password reset

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Cresentraja

• September 09, 2022 03:16

Forgot my password i tried to reset it but i am not getting the resest link email and its not in my spam folder either is there another way to reset password

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• Official comment

  

  Victor D

  • September 11, 2022 16:18

  Hi Cresentraja - Thanks so much for reaching out to NerdWallet; I'm sorry you're having log in difficulty, and am happy to help you access your NerdWallet account!

  I took a look at your account and can see what the likely issue is here. For your privacy and security we'll follow up with you directly via email with guidance for regaining access to your account.

  If you have any other questions about using your NerdWallet account feel to get in touch with us any time at support@nerdwallet.com

  Best Regards,

  Victor

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• 

  Bruce Goldberg

  • December 09, 2023 17:35

  I am having the same issue

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  Victor D

  • December 09, 2023 20:06
  • Edited

  Hi Bruce -

   

  Thanks for posting to the NerdWallet Community Forum!

   

  We're sorry you're having log in trouble. Have you tried resetting your password?

   

  If that isn't the issue, please send us an email at support@nerdwallet.com so we can help you get logged in. 

   

  Best Regards,

  Victor

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