Linking Alight Account?

Follow

kevinoneill

• August 20, 2020 17:07

Anyone else having trouble getting their Alight account linked? I work at Dell, and our HSA is through Alight Smart-Choice. The link in NerdWallet for the Dell Alight account (http://digital.alight.com/dell/) isn't what I use to log in. If I use that link, I'm redirected to my company's general benefit's site, which we use our corporate log-in to access.

1

• 

  Kim

  • August 20, 2020 19:04

  Hi Kevin, 

  I'm sorry to hear about the trouble you are experiencing! It looks like our support team has been in touch with you. Please check your email and follow up there if you need further help. 

  Thank you!

  0

  Comment actions Permalink
• 

  kevinoneill

  • August 20, 2020 19:08

  Hi Kim!

  Yes...we've been emailing. I just posted the question here in the event another NW customer has figured something out that I haven't. :)

  Appreciate all of your help!

  0

  Comment actions Permalink
• 

  ericj

  • August 28, 2020 18:15

  Hey Kevin, I too work at Dell and have issues adding Alight! Were you able to get yours added?

  0

  Comment actions Permalink
• 

  kevinoneill

  • August 28, 2020 18:26

  @Eric

  Hey Eric. Not yet. They've been working on it, and I'm supposed to try it in a day or two. Apparently, they're linking partner has updated things but it'll take a bit to propagate through the system.

  Thanks for the response. I can't be the only NW customer who works at Dell! :)

  0

  Comment actions Permalink

Please sign in to leave a comment.