Verizon & Goodwill Deletions

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shannon anderson

• June 06, 2020 07:22

Just a quick question. 2 yrs ago (Feb) I chose to not renew my Verizon subscription because they wouldn't correct a $50 error. I left with only $130 balance which I voluntarily started paying on in Aug. Well... Less than 2 wks later it hit my credit. I paid it off almost instantly but still... Derogatory. Does anyone know if they're "cooperative" in removing Derogatory remarks or should I not waste my energies?

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  CHRISTOPHER BATTISTA

  • June 08, 2020 14:16

  In my experience Verizon isn't very accommodating, even when your account is open(as you already know). However, it is always worth a shot. Important detail is if you paid the debt in full to VERIZON or if you paid it to a debt collector. 
  If you paid Verizon in full directly, I would give them a call and politely explain that you had an agreement with them and you were paying as per the agreement. Your account is now current and could they please remove the derogatory "as per the agreement". Politeness goes a long way with this phone call.

  If you paid a "collector" for the balance, you basically acknowledged the debt derogatory and probably won't be able to make any changes.

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  shannon anderson

  • June 19, 2020 05:40

  Thank You for your input (just realized I didn't say that a week ago!)

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