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Not sure which bank account to choose


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  • Official comment
    Permanently deleted user

    Hi there, artistgloria, and welcome to the forum! I'm happy to point you in the right direction.

    After selecting the "add account" option, you should see a list of popular banks; if your bank is listed in the initial pop up, try clicking that icon first. We generally see more success with trying the first or second option that appears after you search (make sure you’re choosing the right type of account, such as credit cards, or banking).

    In general, you'll want to match the URL of the page you usually use to log in to on your bank’s website with the URL under the bank’s name in our database.

    If you’re still unable to connect your account, please send us a quick email at with your bank name and type of account, and we’ll be happy to help you choose the right option.

    This information, along with a screenshot and a bit more detail, is available in our help center article here.



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