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Can't link to Principal Financial account

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Shelby Mertins
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I can't get my Principal Financial account to link.  I can log in via their website so I know my account isn't locked.

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    Victor D

    Hi Shelby -

     

    Thanks for reaching out to NerdWallet; we're happy to clarify what's going on.

     

    Our third-party account linking partner is experiencing a technical problem that is preventing you from linking to Principal right now. This can happen from time to time when our linking partner needs to update their connection with a bank, and a fix should already be in progress.

     

    Unfortunately, we don't have an ETA for a resolution at this time, but we can recommend giving this connection to your account another try in about a week when these updates should be complete. If you still can't connect to Principal at that time, please send us a message at support@nerdwallet.com. 

     

    Best regards,

    Victor

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    Shelby Mertins

    Thank you!

     

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