App not working as of 2/22/2023

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Damon Simpson

• February 22, 2023 22:10

Anyone else has the app not open up?

1

• Official comment

  

  Victor D

  • February 23, 2023 20:49
  • Edited

  Hi Damon!

   

  Thanks for posting to the forum.

   

  We're sorry if our app is causing any difficulty. I suggest clearing the app cache, deleting it, and reinstalling. I have personally not encountered the issue of the app not opening, but I have seen it take longer than expected to open when I had an older phone. If you're using an older phone or software, the app may take a few seconds to open.

   

  Please send us a message if you continue having trouble: support@nerdwallet.com

   

  Best Regards,

   

  Victor

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