How can we help you?

Type a word or phrase below to search topics in our help center.

30 days late



  • Official comment
    Victor D

    Hi Keith -


    We're sorry to hear about your credit score drop. It appears that what may have happened is that you lost some points for the late payment; then closing the Home Depot card reduced your available credit; so you lost some more points for increasing your credit card utilization.


    We recommend reviewing your credit report carefully to search for other possible causes, and reviewing What Factors Affect Your Credit Score for more information. 


    Best Regards,



    Comment actions Permalink
  • Avatar

    Hi Keith!

    To add to what Victor has shared, a derogatory mark can stay on your credit report for 7½ years from when the account was initially reported late. However, the impact on your credit fades with time. For the most part, it's a good idea to leave cards open when possible to avoid the associated score dings.

    The good news is you can start working to restore your credit right away. Paying all bills on time and using less than 30% of your credit limits can have a powerful effect on credit scores. Also, since given how small the late payment was, it's not likely to pose any big problem when applying for new credit like a mortgage or loan where you usually have an opportunity to provide context around something like this. 

    Comment actions Permalink

Please sign in to leave a comment.