Multi-factor Authentication (2FA, MFA) for your NerdWallet Account

• Multi-Factor Authentication Basics
• Set up Multi-factor Authentication (MFA)
• Update Your MFA Method or Phone Number
• I lost my phone or got a new one and I'm locked out!

Signing up for an account

• How old do I need to be to create a NerdWallet account?
• I'm new to using NerdWallet. How do I get started?
• I live outside the U.S. Can I create an account with NerdWallet?
• Available Features
• How much does a NerdWallet account cost?

Logging in to my account

• I'm trying to reset my password, but I don't remember the answer to my security question.
• I forgot the password to my NerdWallet account. How can I reset it?
• How do I unblock my account? I’m getting an error that I’ve tried to log into my account too many times.
• Why did I receive a message saying that there's been a new login to my account?
• I added Apple sign-in to my NerdWallet account and now my bank accounts/credit score have disappeared!
• I signed up using Apple ID. Can I change the email associated with my NerdWallet account?

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Managing my account

• Troubleshooting Tips
• How to Unsubscribe from Emails
• Hey NerdWallet, I Didn't Sign Up For This!
• Joint Accounts
• Change Phone Number
• What is the California Consumer Privacy Act ("CCPA") and how can I make a CCPA request?

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My net worth

• Why can’t I find my home's property value?
• How can I edit my "Net worth" details?

My credit score and credit report

• Why can't I see my credit score on NerdWallet?
• My credit score dropped and I'm not sure why.
• I've reviewed my credit report and found some wrong information. How do I dispute it?
• Identity Verification Issues with TransUnion
• Linking Your Credit Score from US Territories (Puerto Rico, Virgin Islands, Guam, Samoa, Mariana)
• I was blocked from seeing my credit score for 30 days. How can I try again?

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Linking my bank accounts

• I tried to link a bank account to my NerdWallet account, but am getting an error message. What should I do?
• Linking to Fidelity Investments
• Refresh Bank Account Information
• I'm seeing an error message and being asked to re-link my bank account. What should I do?
• Linking My Bank Accounts: Special Instructions
• Manually Add Bank Account

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My cash flow

• How can I add transactions manually?
• My bank account category is wrong!
• How can I edit or remove a bill?
• How do I add my bills?
• How can I remove an account from my spending and balance calculations?
• Some of my transactions are not showing up. How do I get this fixed?

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