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Why couldn't you verify my information?

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4 comments

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    Jeanne Andres

    How do I fix this so I can be verified and be able to use this service?

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    Jeanne Andres

    I received an email that I was verified thru Dwolla and good to go but when I log in my account says I'm not verified. I would like this fixed please

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    Sara

    Hi Jeanne,

    Thanks for your question! A member of our support team will be reaching out to you via email to help get to the bottom of this. Please keep an eye out for an email from support@nerdwallet.com in the next day or so.

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    Carson LaRussa

    Same question for me. Can’t transfer funds and the reason is because I cannot be verified. After putting in my SSN and multiple bank accounts, how can I not be verified??

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