The process of removing or updating your MFA method or phone number is quick and easy. Essentially, you'll log in, remove the old method or number, then add a new one in its place. Read on for details.
- First, log in to your NerdWallet account. For security purposes, you'll need to supply your current MFA method code to complete the login process.
- Once you're logged in, click the My NerdWallet button in the upper right corner, then SETTINGS > SECURITY.
- Upon clicking on the Security tab you will prompted to verify your identity via MFA. Verify your identity to proceed to the next step.
- Once you have verified your identity, navigate to the Authenticators at the bottom of the screen and click on the Remove link to remove your existing phone number.
- After clicking remove, the Authenticators section will display the here link. Click on the here link to add your new phone number.
- Select your preferred MFA method and follow the prompts to complete the process.
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