For questions about your NerdWallet account, you can contact support@nerdwallet.com and we’ll aim to respond within 24 hours. Please keep in mind that NerdWallet employees cannot see the information from your credit score or report, which comes directly from TransUnion.

You can also share your question in the NerdWallet community forum. Nerds monitor the forum for new questions throughout the day, so you may get a quicker answer on this platform than via email.

NerdWallet does not offer phone support at this time.