If you’re having trouble connecting your Capital One account, it’s likely because you’ll need to request an access code from Capital One before they allow NerdWallet to access your transaction information.
To get this access code, first sign into your Capital One account, and then take the following steps:
- Click the tab labeled My info.
- Under Preferences, click Access code.
- Click the button labeled Create new code.
- Enter the code generated when requested in your NerdWallet account.
Note: If you have a Capital One 360 account, please connect using the standard Capital One option.