I’m having trouble linking my account. What do I do?

The best thing to do first is to double check that the username and password you’re providing as your login credentials are correct (usually, you can do this by using them to log into your account on the bank’s own website).

If you’re having trouble selecting the right bank account from the search results, try matching the URL of the page you usually use to log in to on your bank’s website with the URL under the bank’s name in our database.

If you’ve verified that the credentials are correct and are still having some trouble linking your account, please send us a message with your bank name, the type of account you’re trying to add, and any error messages you’re receiving. We’ll look into it for you!

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