The first thing to note is that pending transactions might not show up on your account until they are posted (finalized) with the merchant’s bank. This usually happens within a couple days, but sometimes may take longer. To check if the transaction is posted and finalized, you'll want to log into your financial institution's account and review your running transactions.
Our platform also updates nightly, so some transactions that are finalized during the day may not show up until the following day.
If a transaction has posted for more than a day and is still not showing up on your account, please try unlinking your account, and then linking it again. If this doesn’t work, send us a message with details (including any screenshots, if possible), and we’ll get our engineering team to take a look!
Please sign in to leave a comment.